This agreement was last updated on 19 April 09 July 2022.
Introduction
AD Apps (“We”, “Us”, the “Company”, or “ AD Apps”) is committed to protecting and respecting your privacy. We want to inform You (“you”, “your” or “end-user”) of how we use and protect your personal information or data (“Personal Data”). This includes making you aware of your rights regarding the Personal Data that we hold.
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Contact information
AD Apps Division - Presago di Distefano Alessandro
Business Number: 05446830878
Via Mazzaglia 24
95030 – Nicolosi IT
support@adapps.atlassian.net
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Even if the Services are not currently administered or made available to you by an organization if you use an email address provided by an organization (such as your work email address) to access the Services, the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and your use of the Services at a later date. Please contact your organization or refer to your administrator’s organizational policies for more information.
Information we may collect from you
We may collect information from You because we have a legal reason (allowed by law or under contract) to collect the information, or because You have consented for us to do so for a specific purpose. If you choose not to provide us with personal information when requested, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the personal information.
A. Information you give us
You may provide us with information about You with your consent, for example:
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When you contact us via e-mail or for service through the Jira Service Management, we will collect your name, your email address, your company name and any other information you choose to provide.
You may give us information for legal reasons, such as to enter into a contract with us, when You order products or services from us.
Information we collect about you
If You visit our Website, we may automatically collect information about you, for example:
Technical information;
IP addresses;
Information about what type of device You use to connect to our Website or Services; and
How You interact with our Services.
Any data or information that is entered into any form on Our Services is only used for the indicated purposes or as described in the present Privacy Policy.
If you use our Apps we can also collect usage data and analytics information:
Usage Data is aggregated data about a group or category of services, features or users that should not contain Personal Information. If Usage Data contains Personal Information, it is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the content of any particular user;
Analytics Information helps us to improve our services, it can be collected or stored by third parties (e.g. Google Analytics).
B. Information received from the Atlassian Marketplace
As part of Our Products and Services, We have access to the contact information (e.g., your name, phone number, e-mail address, any physical address) and license information (e.g., number of licenses, the term of the license, etc.) You provide when You subscribe to a license for any of Our Services or when You renew maintenance for Our Services on the Atlassian Marketplace. We do not have any access to customer data from the Atlassian Marketplace beyond this.
C. Information we collect about you
If You visit our Website or you use our Services, we may automatically collect information about you, for example:
Log files
When you interact with our Services, we generate log files to help us operate, improve and secure our apps, or support our customers in case of issues.
Log files can include:
Technical information (browser type, system configuration);
IP addresses;
Information about what type of device You use to connect to our Website or Services; and
For our Atlassian Apps, the information we collect can include:
The URLs you accessed
Atlassian Account Ids
Elements of content (such as page Ids, space keys, etc.) as necessary for Cloud Services to perform the requested operations.
All data collected in log files are used only for security and technical support. For example, we collect IP addresses to protect the security and safety of our products (prevent frauds, identify cyber-attacks, block unauthorized access, etc.).
Why does AD Apps collect your data?
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To allow us to enhance and personalize your experience and the usability of the Services;
To continually improve our products, including adding new features or capabilities;
To provide support services (including technical support) to You after You have requested or purchased such services;
For security, safety and dispute resolution. We use your information to protect the security and safety of our products and our customers, detect and prevent fraud, confirm the validity of software licenses, resolve disputes and enforce our agreements;
For business operations (e.g. develop aggregate analysis and business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of our business);
To send You information and updates about our Services if You have consented to receive such communications;
To send You occasional company news, updates, related products and services, promotions, special offers or service information about our products and Services if You have consented or requested to receive such communications. You may choose to opt-out of certain e-mail communication at any time by utilizing the “unsubscribe” feature in the e-mail message;
For any other specific purpose for which you have specifically provided consent;
To employ You or consider You for employment;
For legal obligations. We use your information as required by law;
To provide Services to You under contract.
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Heroku Cloud. Heroku is a Salesforce company. The privacy statement can be read at https://www.salesforce.com/company/privacy/
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Cloudflare. The Cloudflare privacy policy can be found at https://www.cloudflare.com/privacypolicy/
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Some of the external service providers can be located in so-called third countries outside the European Union. We expect that our third-party service providers will comply with the terms of the European Union’s General Data Protection Regulation (GDPR) and that any international data transfers be made under a recognized basis such as the US-EU Privacy Shield, EU Standard Contractual Clauses, and/or Binding Corporate Rules.
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See more at our Security Statement
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Your Rights
AD Apps will respect your legal rights to your data.
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You have the right to access your information. Our Services give you the ability to access and update or delete certain information about you from within the Service. For example, you can access the Jira issue and checklist items stored for that issue and then update or remove checklist items that hold Your information. In certain cases, you may need to contact the administrator of your account or your company’s account. Please contact AD Apps if have any questions or if You wish to access the Personal Data AD Apps holds about you.
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Automated decision-making
We At this time, we do not use any automated decision-making processes. However, we reserve the right to make automated decisions, including using machine learning algorithms or other artificial intelligence, about our customers and website visitors to optimize the products and services offered and/or delivered.
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